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Knowledge base

All you need to know about online payments, eCommerce and the FinTech world.

Blog posts

Everything you wanted to know about credit card decline codes

The transaction could be canceled due to various reasons and these are, for instance, a technical issue at the issuing bank or a customer with insufficient funds on their card. See the most common card decline codes and ways to resolve them.

Improve your e-commerce performance with these baby steps

Perfecting your sales funnel takes time, but there are some proven sales-boosting methods you can implement right away. Read on to find out how to improve your e-commerce website performance.

Friendly fraud: How to get your money back

Friendly fraud — the term that sounds scary for online retailers. It shouldn’t be surprising, as behind these two words there’s a genuine customer that disputes a transaction. Sounds tricky, wouldn’t you say? How is it possible to decide whether it’s made by a loyal customer or a fraudster?

Common mistakes merchants make when fighting chargebacks

Chargebacks are one of these things that merchants try to avoid at all cost, as they can cause massive losses in revenue. In the following, you can find a list of mistakes that merchants make most often and good practices that can be implemented right away.

GDPR recommendations for merchants

GDPR is finally here and, as I guess, you did everything in your power to stay compliant with the new EU rules. Today, we have a few recommendations and good practices for you, just in case. All to make your business run smoothly, with new rules in mind.

Communication for merchants with their customers

Clear communication with customers is an effective way to boost their satisfaction and create a professional company image. See tips for improving the quality of your everyday communication with customers.

Website compliance requirements for merchants

When you look for a payment gateway for your website, prepare for the compliance process to make it quick and smooth. Wondering what you can do? In today’s video, we are going to describe how to optimize your website to make it fully compliant.

Updates to SecurionPay Privacy Policy

As you may have heard, there’s a new data protection law that’s coming into effect later this month. We’ve released a new Privacy Policy which reinforces our already highest standards for data protection. Read on to find out the changes.

Free eBooks

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eBook Online Payments for Dating

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