Friendly fraud — the term that sounds scary for online retailers. It shouldn’t be surprising, as behind these two words there’s a genuine customer that disputes a transaction. Sounds tricky, wouldn’t you say? How is it possible to decide whether it’s made by a loyal customer or a fraudster?
Chargebacks are one of these things that merchants try to avoid at all cost, as they can cause massive losses in revenue. In the following, you can find a list of mistakes that merchants make most often and good practices that can be implemented right away.
GDPR is finally here and, as I guess, you did everything in your power to stay compliant with the new EU rules. Today, we have a few recommendations and good practices for you, just in case. All to make your business run smoothly, with new rules in mind.
Do you know what fraud is and why it sends chills down the merchant’s spine when they just think of it? Read on to learn several types of online payment fraud and how to prevent it.