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Security

False positives — A touchy problem for businesses

False positives are getting to be a bigger problem than actual fraud, as they can seriously harm online business’s bottom line. It’s a complex issue that touches many online merchants. What exactly are false positives and how can merchants minimize them?

Friendly fraud: How to get your money back

Friendly fraud — the term that sounds scary for online retailers. It shouldn’t be surprising, as behind these two words there’s a genuine customer that disputes a transaction. Sounds tricky, wouldn’t you say? How is it possible to decide whether it’s made by a loyal customer or a fraudster?

Common mistakes merchants make when fighting chargebacks

Chargebacks are one of these things that merchants try to avoid at all cost, as they can cause massive losses in revenue. In the following, you can find a list of mistakes that merchants make most often and good practices that can be implemented right away.

GDPR recommendations for merchants

GDPR is finally here and, as I guess, you did everything in your power to stay compliant with the new EU rules. Today, we have a few recommendations and good practices for you, just in case. All to make your business run smoothly, with new rules in mind.

How to prevent online payment fraud?

Do you know what fraud is and why it sends chills down the merchant’s spine when they just think of it? Read on to learn several types of online payment fraud and how to prevent it.